CONTACT US
Come in to see us:
Celtic Sheepskin
Treloggan
Newquay
Cornwall
TR7 2SX
By Telephone:
From within the UK: 01637 871605
From outside the UK: 44 1637 871605
Our Order phoneline is open from 8am to 1am Monday to Friday, 8am to 10pm at weekends.
Customer Services are available Monday to Saturday - 9am to 5pm
If our main office is busy during the day, you may be put through to our over-flow call centre. They are able to take orders and view account history but if they cannot deal with your query they will forward your details to our customer service team who will contact you shortly thereafter.
Fax:
From within the UK: 01637 851989
From outside the UK: 44 1637 851989
By Email:
support@celtic-sheepskin.co.uk
We will reply to your email within one working day.
Frequently asked Questions:
We have provided answers to the most frequently asked questions elsewhere on this site.
Please click here for information on our returns policy, security of purchase or delivery details.
Brochure Request:
To view or request a copy of our latest brochure please click here.
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Press & Media Enquiries:
For press enquiries please contact our Press Office:
Charlotte Cole – Press Officer
Telephone: 01637 852541
Email: pressoffice@celtic-sheepskin.co.uk
Trade Enquiries:
We have traken the decision to pause our trade sales whilst we concentrate on building up our direct sales. To ensure we are able to cope with this increase in demand we will not be selling to trade. This decision will be re-evaluated in the Spring.
Comments & Feedback:
We are always delighted to hear from you, so please do let us know if you have had a particularly good experience, or if our website, service levels or products do not exceed your expectations. Phone us, write to us or send an email to comments@celtic-sheepskin.co.uk. To view a selection of the most recent comments from our customers please click here.
Complaints:
In the event that you should have a problem please inform us as soon as possible either by telephone, e-mail or in writing. We will acknowledge receipt of your complaint within 1 working day (Monday to Friday incl) and we will endeavour to resolve the problem as quickly as possible, within a maximum of 5 working days.
The Celtic Sheepskin Co. Ltd reserves the right to monitor emails in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.
