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We are always delighted to hear from our customers – it’s another way we maintain our high standards. Please do let us know if you have had a particularly good experience with us, or if our service levels or products do not exceed your expectations.


Phone us
, write to us or send an email to: comments@celtic-sheepskin.co.uk.


Here is a selection of the most recent comments received from our customers:


I received my order with your usual superb efficient service, including exceptionally good packaging. The colour was stunning and the quality impressive I loved the bottons! However the style just didn't suit my body shape so very vey reluctantly it had to go back. I ordered large as I usually take a 16 on the top and I thought the 12-14 would be too small.

Carol McLear - 19/10/2011 


Excellent product, very prompt service.

Ms C Hughes - 19/10/2011


Really impressed by both service and product! Have already worn the dress several times and very much like it - the perfect combination of style, warmth and practicality. Very good value. Amazingly speedy delivery.

Elizabeth Sherwood - 19/10/2011


I love the sheepskin duffle coat and can't wait for the cold weather! I didn't expect it to be so light and I like its unobtrusive design - it is not a coat which in 'in your face' and so easy to wear. thanks,

Brenda Crowther - 18/10/2011 


I have just returned from taking my grandaughter to nursery school wearing her pair of your mongoliain ugg boots (a birthday present). I must have handed your address and email to at least 15 young mums in the school playground. If you get a sudden surge in orders from Mumbles in Swansea you will know where to send the commission !
Thank you, a great hit !

Lynn Davies - 14/10/2011


Thank you so much for the gorgeous boots. They fit perfectly and I'm absolutely delighted. Am really looking forward to the colder weather - there's quite a lot of it where my husband works. Thank you very much indeed.

Philippa Johnson - 13/10/2011


Many thanks for your patience with my recent order for the popper knee boots. The latest ones you sent through fit beautifully and I'm delighted with all my products.

Janet Preston - 13/10/2011


Delighted with my boots - the quality is excellent, better than a well known Aussie boot !!
Thanks will be ordering more stuff as soon as I can justify it.

Patrica Gardiner - 12/10/2011


Thankyou for my order.

I have been wearing your booties for fifteen years now.

My flat is very draughty and the the only things that keep my feet warm are your booties

Thanks for them and your oustanding ordering and postal service.

Anne Davies - 12/10/2011


My recent order was so exciting to receive and as arranged I paid for next day delivery and it duly arrived as promised. I cannot take my slippers off and the baby boots and mitts were very well received by my cousin for her 3 week old little girl Olivia. The gloves and male slippers fit perfectly and also very well received by my dad.

I will definitely be ordering from your good selves again.

Many thanks for your excellent service.

Kim Holding - 11/10/2011


The jumper is great - love the fabric and the ribbing at the bottom fits beautifully.
I wish you did a black jumper like this!

I now have three of you jumpers - I like the quality and the styling. Great communication and my item arrived quickly. Thank you

Ann Stewart - 10/10/2011


I received my order last week, and I must say I absolutely love it! More detail then shown in the catalogue, and the quality is superb.

Thank You

Charlie Roberts - 10/10/2011 


Hi there, you recently sent back the pair of boots that I had returned to you to be repaired. I am writing to say thank you so much for a lovely job on the repair. I am delighted and my belief in excellent customer service is now restored. Thanks again, I shall spread the word about how brill you are. 

Wendy Le Messurier - 07/10/2011


I just wanted to write to you to let you know how pleased I am about my new sheepskin boots!

My boyfriend ordered them for my birthday (I wanted a good quality pair without paying a ridiculous price, and becoming a walking advertisement for Uggs!). They are comfortable, cozy and appear to be very well made. In addition we received fantastic customer services (I think the chaps name was Paul), who was very helpful.

Thank you Celtic, we will definitely be shopping with you again in future!

Chrissie Wild - 06/10/2011


All is well, thank you. Very happy. Bought them as a present for my dad and he's delighted.

K Cameron - 05/10/2011


I have bought several items from Celtic Sheepskin in the last year or so and am absolutely delighted with everyone one of them. They are of excellent quality and feel like friends that will be around for a long time!

Deborah King - 04/10/2011


Thank you for my order , I was very pleased with every item and the speedy and efficient service , from the confirmation of order , notification of despatch and the delivery , all was second to none ...... the boots are like wearing mittens on my feet they are so comfy and the knitwear lovely , thank you again for a wonderful service .

M. Bjarkoy - 04/10/2011


Cardigan is beautiful. Delivered very quickly. Can't fault your goods and service. Many thanks.

Isobel Geddes - 03/10/2011


This is the second set of boots I have bought for my granddaughters (aged 5 and 7) and they are thrilled yet again. The first sets, which they have now grown out of, are almost as good as new. The standard of the boots is really wonderful and I would not hesitate in recommending them. They were delivered in three days – really efficient.
Well done Celtic
.

Vivienne Kaye - 03/10/2011


Unfortunately, 2 of the items on the order are on their way back – but it’s a reflection of my foot shape, rather than the product.

However, my daughter is delighted with her new celt boots – her 3rd pair since we started ordering them for her a number of years ago!

Kat Heathcote - 29/09/2011


I have received my order today and I am extremely pleased with my coat, (other items are for presents). Thank you for your prompt service.

Julie Wood - 28/09/2011


Many thanks for efficient service, slippers arrived yesterday and are perfect.

Regards

Andrea Hughes - 28/09/2011


Both are exactly what they said they were and I love them both!!

Many thanks for your professional service.

Jacquetta Lowen-Cooper - 27/09/2011


Very pleased with all products ordered and also your excellent service.

Pamela Lane - 26/09/2011


Thank you my order has arrived this morning a fantastic service. I am thrilled with the items and my boys are sitting comfortably with toastie toes in their sheepskin mules.

Thanks again for a brilliant service & fab products.

Sian Zuccherelli - 06/09/2011


Received ordered items on time - Thank you - my 6 year old daughter couldn't wait to get hold of her Mongolian boots.... Lovely colour (spice), very soft and fluffy, she loves them!! Pleased about labels telling us that boots should fit very tight at first (my daughter had a crying fit saying they were too small, but after having heard the explanation she finally got convinced the size was right... Pheeeewwww....). Flatout bear is a present for 6 month old baby boy, who hopefully will be pleased... Nice things, good quality and what a pleasure, made in England!!! Can't wait to place an order for myself... Very curious about your knitwear collection, looks lovely. Well done.

Thanks,

Eva White - 06/09/2011


Thank you I am delighted with them all - and thank you for dispatching the slippers which were omitted from my order, so quickly. I already adore the shrug and am almost impatient for the cooler weather to come! The boots and slippers are my first purchase of footwear- I have a 5.5 shoe and ordered 6 which feels quite tight: however you warn this is likely and I'm sure that once I wear them they will ease, they certainly feel very cosy. I hope to buy from you again.

Sarah Side - 06/09/2011


Thank you - it arrived today - so very quick - I am sure my grandaughter will love it (when she arrives in a fortnight's time!)

best regards

Susan Dorey - 05/09/2011


Hello, I thought you might like to know that I am just about to buy my second pair of sheepskin bootee slippers ... I bought the first pair about 12 years ago and have worn them almost day in day out for around 8 months of each of those years. They have been one of my most treasured possessions, gloriously warm and comfortable, and I have literally worn them into the ground. I love them, and I hope that my second pair will become as loved as my first.

Thank you for making such a wonderful product!

Janet Anscombe - 04/09/2011


thank you for my prompt delivery of a pair of toscana boots - I am delighted with them!

Kind regards

Diana Hughes  - 03/09/2011


Pleased to say order has safely arrived and I am very pleased with it - excellent value.
Kind regards

Maureen Hatch - 03/09/2011


Thankyou for my orders, which I am delighted with,the quality is very good and I will be looking forward to bying from you in the future.

Mrs J Rae - 02/09/2011


I have just received 3/4 of my order and am thrilled with quality abd service and above all that the three items have been made either in UK or EU.

Valerie-Rose Hartman 01/09/2011


I was really pleased with the very quick delivery and the slippers themselves are just what I'd hoped they'd be. I love the colour (purple) and they are so snug and warm.

Thank you

Jane Jones 02/09/2011


I am delighted with my product so much so that I have already ordered and received a second one which also came within 24 hours. Excellent service.

Dot Kemp 01/09/2011


 

Thank you – I have taken delivery of both items and the quality is absolutely beautiful!

The long belted top is perfect. The harem trousers I am returning because your medium is generous and I only need the small size. Can’t wait to get them back!

Annie Mannall 31/08/2011


Dear Nick and Kath, I was a bit dubious about ordering from you without seeing the goods first, however I am absolutely delighted with both my items which arrived promptly and are great quality. Thankyou.

Penny Christie 31/08/2011


I just want to let you know that I received my sweater with snood and I am delighted with it! I wasn't sure if I would like the colour - but I do, it's beautifully subtle and will go with most colour clothes.

I am very, very pleased - my first order with yourselves - but definitely not my last!

Thankyou for speedy delivery!

Annette Moss 31/08/2011


I am sending a quick note to thank you for the rapid delivery of my new cardigan/coat, it is just exactly as I hoped ! I have bought it to replace an ageing Phase Eight item and could not be more pleased, so thank you!!!!

Vivien Biggs 27/08/2011


Thank you so much for my order that arrived at 8.00 this morning (I placed my order by phone lunch-time yesterday!). The cardigan is absolutely gorgeous and I love it. I rather doubt the 16-18 size though, and would suggest that it is more a 14-16 as it fits so well, so I am glad that I opted for the larger size.

Pearline Clark 27/08/2011


Hi, bought the Clog with backs in – fabulous feels like your walking on air. Would defiantly but them again.

Many thanks, keep making fabulous British products.

Carol Leonard 26/08/2011


Thanks for the very speedy dispatch of the sheepskin headband. It arrived almost as soon as I had ordered it. I have now wrapped it up and re-posted it it to my grand daughter in Chile!!

Mrs T Tofts 26/08/2011


Slippers received last week! Excellent product and excellent delivery service. Many thanks. We'll surely be in touch anon.

Mrs B Nipper 26/08/2011


The puddies and booties I ordered for my new granson are SO CUTE!
The quality is excellent and I particularly liked the finishing touches of the tabs on the ties rather than just laces.
I received my order in 2 days which was excellent.
You can be sure that I'll be ordering again!

Chris Rackley 26/08/2011


I received my order on Monday and was delighted with the boots for my husband and the slippers for myself. I knew the quality would be second to none as I already own a pair of Celtic boots. The boots for hubby are a surprise anniversary gift as he always has cold feet in the winter and comes to bed and expects to warm them on me. Seriously though, he does suffer from cold feet and from my experience with my boots, I am certain this will be a thing of the past. The bootee slippers will be a bit of luxury to sink my feet into after a long day. Thanks Celtic Sheepskin.

Janis Ballingall 25/08/2011


Thanks for the great service and what fabulous products!! i'm well pleased with the quality of boots and clothes alike. Brilliant!!

Alison Boxley 24/08/2011


Email arrived yesterday and bag arrived today (24th Aug.) at 7.30 am. Excellent service and I LOVE the new Rigger Bag.

Jean Sutherland 24/08/2011


Thank you
They arrived very promptly and look very soft and comfortable. They are for a birthday gift(at the end of the month) so they have yet to be tried out :)

Bridgette Hawley 23/08/2011 


The boots are fabulous, I love them - please don't stop doing the full range of colours - I currently have purple and now green, and would like another pair in the spring!!

Ruthe Allen 23/08/2011


I would like to say THANK YOU very much for my order which arrived so
quickly I was very surprised and delighted .
The goods were exelent and very good quality and I shall certainly use you again

Joan Chessell 22/08/2011


I was very impressed with your service and the speedy response to my order. I love the jacket, it is such a good quality and on trend with the style. The only minor drawback is that the belt is a bit big and could do with a few tighter holes.
I am now planning my next purchase as I love the knee high boots!

Sian Hardy 22/08/2011


My sister in-law is so delighted with her slippers, we ordered a pair of boots yesterday - the 'clacker' ones. I bought a pair of black knee length popper boots from you last year and they were perfect for that nasty winter we had - I lived in them. Also, unlike complaints I've heard from people wearing Australian sheepskin boots during winter, that they let in water, mine never did, despite walking through snow. We're really delighted with these items Thank you!

Sheila Rogers 22/08/2011


More than delighted with the boots! Bought my first pair about 7years ago and lived in them every winter to prevent chilblains.With such prompt delivery I was able to "break" them in last Thursday as it was such a cold,bleak day and now they fit like a glove!

Judy Sharp 22/08/2011 


The anticipation was too much and when I opened the box it was so exciting and I was not disappointed. Thank you to all your staff that created these gorgeous products. I bought two lovely jumpers (girls’ bell sleeve) and two pairs of boots (mini Mongolian spice and the red mini celt). The colours are great and the girls (age 4 and 6) love them and do not want to take them off! I will report back to let you know how they have performed after 6 months wear! Many thanks and we will be back.

Jane Stanbridge 19/08/11


I have had my slipper bootees and knee-highs for several years now and I would like to say that I have been extremely pleased with them. They are so cosy and warm!  I have just washed them in the washing machine on a wool programme with Stergene. They are SO CLEAN, SO THICK, FLUFFY AND COSY AROUND MY TOES AGAIN. Just like new!  I also purchased many years back the Postman Leather Bag and the strap came away from the bag. I contacted you last year and was told to send it back for repair.  It came back by return post as good as new, free of charge. What service! Your customer service department is extremely helpful, friendly and very, very efficient.  Once again, very many thanks.

Cynthia Brunsden 7/8/11


Good afternoon, I've just order some Clackers.....Because I am idling in bed and couldn't be bothered to go downstairs to find the size of my Rustics, I thought "I wonder if there are any details on the website?" Obviously, as you are so intuitive, there it was - My Account, which I had forgotten I had and all the details of the previous order.  Once again, you exceed expectations. Well done, guys!  Kind regards,

Lynn Taylor  6/8/11


I would just like to say thank you for the very fast delivery of my order and also to say how beautiful the blouse and cardigan are, I love the design of the blouse and it fits perfectly (I ordered Large and I am a UK 16/18). I am very pleased with my purchases and will certainly be ordering from you in the future.  Thanks again.

Kind regards

Vicki Anderson 16/6/11


I received my classic flying jacket today. Words can't describe how beautiful it is. The quality of your products and your excellent service have made me a very satisfied customer. Thank you!

Karen Mast  07/06/11


I recently came accross your stuff when I did some modelling in newquay for a hotel last year. Only just got around to looking on your site when I saw the most beautiful jumper dress !
I just wanted to say thank you so much(its the one with the low back) I totally love it and have had so many compliments every time I have worn it . I am even toying with buying another one exactly the same in case this one wears out!
Love it!
All the best

Sarah Howell - 07/05/2011


My order arrived today and I wanted to let you know how impressed I am with the quality of your products and also with your service. As we are all to quick to complain when we receive bad service, I felt it important to write to let you know what a great job you are doing.

It is so refreshing to find a company that actually has some real values and I love that your products are made in Great Britain or sourced ethically and include organic materials. I shall be recommending you to all my family and friends.

Just fabulous! Please continue the good work. Just one thing to request, please add some larger sizes in your ladies knitwear.

Best regards

Amanda Burton - 30/04/2011


Just a note to say how impressed I am with your service and very prompt delivery. I only returned the jumper dress for a swap last Wednesday and have just taken delivery of the requested smaller size. I've ordered several things from catalogues like yours lately and I think you could teach the competitors a thing or two.

Also, I'm loving the jumper dress! Please give serious consideration to making it in other colours... "seaglass" would be nice.

Many thanks

Liz Bradley - 18/04/2011


Just to say thank you so much for such a speedy service! I'm impressed. The item was only ordered late Thursday afternoon and was delivered on Friday morning!!That's not bad from Cornwall to Berkshire - thanks again.

Diana Ewers - 18/04/2011


Thank u all so much!

I would just like to say what a caring and professional company you are - u really seem to care on an individual level - so thank u and I look forward to shopping again soon

Mrs Beth Hopkins - 14/04/2011


Parcel has arrived safely and the boots fit perfectly. I am delighted with them.
Thanks to everyone at Celtic for your fabulous customer relations and fantastic product.

Marguerite Higham - 14/04/2011


Thank you very much for replacing my slippers. Although I had only had them for a short time, they were very loved and in the few days of not having them, they were so missed! Can you believe I am taking about a pair of slippers? My husband and 10yr old daughter had a pair each around the same time as mine and they are delighted with theirs.

Sue Edwards - 06/04/2011


This winter, I decided to treat myself to new boots, as the ones I had were a bit faded. I was stunned when I realised that I had had them for 14 years. The new boots have attracted lots of compliments as they are a lovely shade of green. The old ones became the mucky dog walking boots rather than wellies in cold weather, but they were filthy today, and I have washed them at 30deg - perfect. Just back from Oz, and I reckon your boots are superior to Ugg. It is just marvellous to have a British company which produces such superior products. My only complaint is that as they are so comfortable, I have to force myself to remove when I come indoors - or I might develop trench foot.

Betty Mitchell - 06/04/2011


Well.......... What can I say apart from WOW! Yet another pleasant experience from Celtic Sheepskin so thats why I keep coming back. I have had boots from this company for approx 28 years now even before they were named Celtic Sheepskin & I have always been more than pleased with my boots & especially the service. On my visit today to get some popper boots, there were 6 pairs in my size & the lovely lady took out all 6 pairs for me to look at without me even asking her to, what a star! & you certainly couldn't ask for better service than that could you! I have even got Celts for my son from when he was size 1, age 18 months old & now at age 11, 5ft 5 & size 8 in a boot. He is on his 4th pair, Aqualambs this time, not because they have worn out, but because he has grown, so the Celt boots last forever as I buy them a generous fit & he wears them until they are a little snug so all in all, great value for money! Proper job me ansomes & thanx again.

Donna Gilbert-Harris - 04/04/2011


WOW - my order arrived in under 24 hours. I am so pleased with the boots compared to another brand I have recently had. Looking forward to many years of wearing them and lots more purchases! Thank you. Regards.

Cassandra Collins - 31/03/2011


I just wanted to thank you for dealing with my complaint. I returned the boots as you suggested and received a new replacement pair within days of sending them off. I have been impressed at the speed this was dealt with and am very happy to have a new pair of boots. An example of excellent customer service and I shall be continuing to recommend you to my friends. Kind regards.

Lucinda Moores - 29/03/2011


Just to say I love your clothing and stuff. I pass your catalogue on to all my friends in Canada where I am now living (if you want a canadian outlet let me know) I wish I had money to buy all of it up myself though! I have a pair of tall knee high boots in brown and ADAORE them. Now my mum and dad bought me the Himalayan long Gillette and all i get is admiration each time I wear it, its AMAZING! I have one request (apart from sending em stuff for free!) which is could you do a few more varieties of boot in the tall knee high type. I see you are now doing the new lace across, but would love that side lace up one in peachy colours as a tall boot, or the shaggy toscana one tall would be good. It is so flattering the tall style.... I need to get a new tall pair in the next year, please consider it! Thank you so much.

Cluny South - 25/03/2011


Hi, Just received the below items (which had been exchanged from larger sizes). Absolutely love them and all a great fit. Great to see Celtic adopt genuine sizing (so many companies have size large that would only fit a really petit person....). Thanks Celtic, will be looking to order somethig else now to use up my £15 voucher :@)

Jenny McCann - 25/03/2011


Wow. As usual, quality boots and fantastic service. I had my previous boots for some years, even washing them on several occasions! Having received the new boots, the colour has faded but not by much. Also I would say that I mended my old pair with clear nylon thread (works a treat) but that did not stop me buying my new pair. Service is excellent as is the quality. Just want to say that I bought these before they were fashionable and will buy them forever regardless. When will other companies learn that it is about quality products, and as important, quality, fantastic, customer service/staff. Regards.


Michelle Bess - 24/03/2011


Thank you very much for the excellent service, we will shop with you again,

Mike Thornton - 23/03/2011


Thank you very much for sending the boots so quickly after my call - they fit very well - I am delighted with them.

Jean Greenland - 23/03/2011


What a lovely surprise this morning! The jumper has arrived and I am very pleased with it. I just love the unusual colour and know that this is an item that will become an old friend and well worn. Thank you for the super customer service ....5 star. Kind Regards.

Carol Manighetti - 22/03/2011


I love my mongolian boots they have attracted so many admirers. Several people have stopped me in the street to say how much they like them - and sooo warm and comfy, thankyou.

Tracey Gjertsen - 18/03/2011


I just wanted to write and say how brilliant your kids mittens are. My daughter is 6 years old and always complained of cold hands. I bought her the large pair of kids mittens before xmas and she has never complained of cold hands. I also have your sheepskin gloves and I can not believe how warm they are as I too am always freezing. Unfortunately she has lost 1 mitten, so I am ordering another pair, to replace. Please please make them in bigger sizes, and in gloves for kids for next winter, otherwise my little one will go back to having freezing hands.

Nicky Pratt - 15/03/2011


Good Morning. The Slippers have arrived, and as usual they are FABULOUS ! there is nothing so beautiful as cashmere on your feet , I now have the summer and winter ones ! Kind Regards.

Lizzie Marriage - 11/03/2011


Thanks so much for both my orders this week. Brilliant sheepskin rug and boots , lovely sweater and bag. Excellent quality all round and such fast service. Can't praise you enough. Thanks again.

Janet Ah-Chin-Kow - 10/03/2011


Thank you for such a speedy delivery. Arrived this morning.

Jojo Blackwood - 09/03/2011


My cashmere hand warmers arrived today. I love them, thank you. And thanks too for super quick shipping - it's chilly in London and I am wearing them now! Best wishes.

Denna Jones - 01/03/2011


I love Celtic Sheepskin slippers, as is evident from my multiple orders over the years. All my family members prefer your slippers over any others, and replacement slippers are always first to be requested at birthdays and Christmas. I commend your excellent sales staff, and especially Tess. She has been so patient with me in trying to complete my order. Rest assured, my family and I shall continue to replenish and enjoy your wonderful slippers for many years to come. With much appreciation.

Janet Regan - 25/02/2011


I have received my resoled boots back and I just wanted to email and thank you for the marvellous job you have made of them. I am thrilled. They look like new boots. I have missed them but I bought another pair whilst I was in Cornwall last December so at least I had those to wear. Please pass on my thanks to those involved. I shall no doubt be paying you another visit whilst I am in Cornwall during December this year. A girl can never have too many boots!!!!! Thanks again and best wishes.

Jill Burgess - 25/02/2011


My full length Clacker boots arrived yesterday after a slightly longer wait than anticipated but WOW! are they worth it. Can't wait to wear them. Thank you very much.

Pippa Beech - 23/02/2011


About last November I purchased two pairs of your classic sheepskin boots for my husband and myself. Not only did they keep our feet warm during our very cold winter but we have just come back from going up the coast of Norway in the post boat, where they had a cold spell even for Norway. The temperature was mostly below -6C -12C and in Kirkenes it was -25C. Whilst my husband wore thick socks with his boots I only wore ordinary weight ones and some times we were out on deck for hours and our feet were never less than warm and cosy, even dog sledding without coverings on our feet, in Kirkenes! I thought you would like to know how efficient your boots are. Best wishes.

Di Saxby - 23/02/2011


I would just like to say a huge thank you for the wonderful Dita slippers! Although I have had to wait quite a while, they were worth the wait, and the quality and finish are second to none. Upon trying, they are so wonderfully soft and comfortable,bliss for the feet! They are also very glamourous, and look so good, that I will save them for the bedroom, as I have a little dog, I dont want the pretty bows to disappear! Well done, I would highly recommend these to anyone. Regards.

Carolyn Taylor - 23/02/2011


I am completely delighted with my boots. Thank you

Jill Maehle - 18/02/2011


Thank you very much for your excellent service. I will be shopping again with you shortly.

Christine Rogers - 17/02/2011


Thank you, boots arrived today. Love them! Worth waiting for. Regards.

Sharon - 14/02/2011


Hi. Just had to let you know, your house boots are wonderful. I am disabled, with arthritis and poor circulation in my feet, so I have trouble keeping my feet warm. a side-effect is that socks are uncimfortable, and sometimes painful. your boots don't need socks, they are so comfortable, and a tremendous relief. I may even save up and buy another pair for riding my electric scooter to walk my dog, as I cannot seem to find properly lined boots in men's sizes at sensible prices. I don't need tough boots, just warm ones. Once again, many thanks (my daughter now wants a pair of your mitts)

John Shillito - 13/02/2011


Slippers arrived safely and like the colour. Very cosy. As an 89 year old pensioner much appreciate free delivery, many thanks.  Will certainly recommend you. All the best.

Rex Mellers - 10/02/2011


Hello I would like to thank you for my recently arrived order of Mocha boots. They are fabulous . Very well made and very comfortable. Congratulations on a great product.

Mrs J Brown - 10/02/2011


I cannot thank you enough for the way you have dealt with the purchase and the refund. The only reason for the return was that ther hat was not deep enough to cover my ears, but I am looking through your catalogue and see if I can find anything that will do this for me. The quality of the materials was great. I must let yopu knopw that I purchased a black sheepskin fireside rug off of you several years ago and it it still like new. Would have no hesitation in recommending you to anyone.

Shirley Read - 10/02/2011


I would like tho thank you for the speedy resole did on my daughters boots. They look fantastic. I look forward to shopping with you again soon. Kind regards.

Ali Holtom - 10/02/2011


Thank you for actioning and despatching my order so promptly. I received the sheepskin insoles this morning and am delighted with them; the quality is superb. Kind regards.

Suzanne Woodall-Mason - 09/02/2011


Thank You, my order arrived yesterday, I Thank you for your prompt delivery, excellent. Thank You.

M. Fielder - 09/02/2011


Popper boots arrived safely yesterday. I am delighted with them. First class quality and so cosy. Thank you.

Sandra Coulter - 09/11/2011


Thank u so much for such a prompt delivery. Perfect quality, fit and feel great in Celt boots.Impeccable whiskey colour is so distinctive. Regards.

Irina - 08/02/2011


My order of Cuffed Mittens has arrived safe and sound. I just love them, very cosy. Thank you. Regards.

Mrs Maureen Harrington - 08/02/2011


Thankyou very much indeed. I love the hooded marino coat: beautifully soft & drapey & warm. I especially like the lustrous fleece & how the hood drapes around my shoulders & the quality buttons. You have all been really helpful, so a big thankyou, & I look forward to feeling cosy, fashionable, smart yet relaxed for many Winters to come!

Mary Morgan-Amor - 03/01/2011


Just to say very impressed with your delivery! Thought it would be 3 weeks.. Love the gilet, good fit, excellent length and warm.. Yours sincerely.

Lynn Spears - 02/01/2011


[After using our Resole ServiceJust wanted to say I have my boots back and you are right they are like new. I am so pleased with the result. Thank you so much for all of your help. I will be sending some of my others back during the coming year to get a make over ready for next winter. With the Aqua Lamb I have on order it won't matter what nature throws at us at least my feet will be warm and dry. Regards.

Ann Ralph - 01/02/2011


Just received my Donegal cardi this morning that I ordered yesterday! What a service - thought I would have to wait at least 3/4 days - thank you. I wasn't sure whether to order the small or medium size as I'm a 14 on top. On speaking to one of your staff on the phone I ordered the medium, which is roomy but perfect for wearing over clothes/layering. Really thrilled with the cardi, love the catalogue you sent (need to 
save up!). Many thanks.

Mrs Anne Suckling - 01/02/2011


I'm so impressed with your super speedy service! Just thought you should know. Best regards.

Sam Butler - 01/02/2011


I am sitting here with very cosy feet in my new classic boots (size 4 spice). They are fab; they look and feel very solid and well made - particularly in comparison to the Australian (made in China) versions that I can now discard. Lovely. I had to wait 3 weeks for my boots to arrive but the anticipation has made them a real treat! Thank you.

Katherine Wolfe-Barry - 31/01/2011


Order received this morning, I can't believe the promptness, I only ordered yesterday afternoon. Thank you.

Susan Brooker - 28/01/2011


Thank you very much for your very efficient service changing a pair of mules for me, they arrived the morning that my daughter was returning for a couple of days, and they are excellent. Well done!! With thanks.

Mary Davis - 26/01/2011


New Celt boots arrived sooner than I expected;  they look and feel wonderful. Have had my last pair since 2003, so time for a different colour!  I very much liked the Celtic cross that used to be on the side, but would rather have your neat little Celt label to that other name across the back of the boot heel. Thankyou for excellent service as always. I would recommend Celtic Sheepskin without hesitation. Regards.

Sue Beal - 21/01/2011


Hi, I just wanted to say that I guess you exceeded even your own expectations!! The boots arrived today, perfect timing for my mum's birthday. However, as I wasn't expecting them to be sent she opened the parcel and loves them! Thanks you very much.

Kathryn Lennon - 20/01/2011


I felt I had to write tell you how wonderful our experience with Aqualamb boots has been. We have just returned from the Arctic circle where the temperature was minus 15 with wind chill minus 25 / 30 walking in 2 foot of snow(not long distances).Our feet were cosy, warm, comfortable and dry and never once did we feel cold. Wonderful !!! Regards.

June Hume - 19/01/2011


Good afternoon. This past friday I got my parcel from the post office and the boots are really lovely. My 4 yrs old daughter just does not want to remove them from her feet. Thank you very much for such a good product and excellent customer service. I will remain customer from now on and should order very soon for myself. Regards.

Nathalie Bazenet-Xenos - 18/01/2011


Hi There. Just a quick email to say thank you. I purchased a pair of Golf Moccasins from you and they are great. Perfect fit and very comfortable. I'll be purchasing from you again, especially as you make size 6. Regards.

Steve Kauth - 17/01/2011


I got the coat, (used a charm offensive on the Parcel Force manager out of hours), and it is LOVELY!!!!!!!!!!!!!! Off to Grenoble at 4am tomorrow, so it will be worn in the Alps while I’m working there. Seems right somehow. Thanks for your patience, and thanks for the lovely coat. Best wishes.

Averil Armstrong - 16/01/2011


[Bought our Hard Sole Loafer Moccasins] Thank you they are brilliant, and fit a treat - it is always a pleasure dealing with you!

Roni peck - 15/01/2011


I received my boots and absolutely love them! Thanks so much!

Mrs Schumacher - 14/01/2011


I would like to confirm that I want to use the voucher for the Classic Boots in Chocolate size 6. No, my daughter has 'played' me, she now has two pairs of boots, this pair is for her birthday. I must add that as a 'former' advocate of UGG boots from Australia, the boots you manufacturer are of far better quality. To try and promote British made products I have promoted your products to all of my students (aged 11 to 18) where I teach; I even approached a woman in a very 'posh' store who was looking at an UGG boot, she promptly put the UGG boot down and made a mental note of your website. I sincerely hope that you eventually help reduce the importing of Australian UGG boots to this country which are now actually manufactured en masse in China. Regards.
 
Dawn Hughes - 13/01/2011


Hi, I received the gloves this morning. Just to say I have been very impressed with your company in terms of promptness of deliver and how quickly you respond with queries. I will definitely continue to use your company and will pass on how excellent you have been. Many thanks.

Victoria Coulter - 13/01/2011


Hi. Well what can I say...they've arrived today and they are just heaven!!! I was a bit naughty and ordered this pair after buying leather riding boots earlier in the month. I have been wearing my boots this evening they are so comfy. Incidentally, my husband is most perturbed that you do not have a wider choice of menswear....so he's going to order himself a pair of bootee slippers instead, (he's 42). Please can you look at offering a wider selection for men such as hoodies (my hubby's suggestion) which are very much the vogue. We are going to be visiting Cornwall this year and your shop is the first attraction we are going to show our young son! Thank you so much for the care and attention the CS team have paid to my order and such excellent delivery time too, a good few companies need to take a leaf out of your book, you are doing the country proud. Well Done! Wishing you all the very best for 2011.

Mitzi Kandola - 12/01/2011


Thank you very much. Excellent service. Regards.

Mrs Wilkinson - 10/01/2011


Thank you for sending on the second pair of gloves, and believing me when I told you only one pair had been sent.  That was appreciated.  Now I just need to make sure they fit...!! Thanks again.  Great customer service!

Ann McCulloch - 09/01/2011


Delighted with sheepskin mules! wonder how I ever managed without them. Thank you.

Martin Graves - 08/01/2011


Happy New Year to you. Delighted with part order received and waiting with pleasure for remainder. Smashing stuff. Regards.

Gaynor Simpson - 08/01/2011


We would like to say thank you for your lovely products and good service. We live in a 200 year old stone cottage in rural Herefordshire, with stone and wooden floors. Understandably, we treated ourselves to several items for Christmas. We had slippers, house boots, a boxi cardigan and merino wrist warmers. They are all gorgeous and a delight to use. Our only disappointment was that you had sold out of men's Donegal jumpers (which we'll order as soon as its available). We are firm believers in the 'Buy cheap, buy twice' maxim and are among the growing number of people who would rather buy a few good quality, ethically sourced British products than a pile of imported tat. We have passed your catalogues to friends and they too have placed orders. Thanks again for everything.

Vincent and Moira Stroud - 06/01/2011


Thank you so much for the fantastic quick service and delivery of my wonderful sheepskin insoles. I have a three year old pair of Ugg Boots which I wear constantly during the winter - they are still perfect except the sheepskin on the insole has gone a little bare. I have put in my Celtic Sheepskin insoles and it is like slipping my feet into a new pair of Uggs - thanks so much will certainly recommend you to my Ugg wearing friends.

Gail Jones - 06/01/2011


Hi. Just a quick note to say thank you for getting my order delivered before Christmas, despite the poor weather. My wife was very pleased. Kind regards.

Nigel Beaven - 05/01/2011


Hi! I just got the house boots I ordered from you today and I AM SO HAPPY! I've been wearing a pair of sheepskin boots for years and years and they, of course, ended falling apart. For many months I've been trying to find new ones with an equivalent quality.....impossible! And then I found you, finally people who are serious about what they are doing!! Got the boots today and my feet are jumping with joy. They are even more pretty than my older ones, with this Beautiful and super dense sheepskin you are using. The work is also amazing! Of course my feet feel almost too snuggled, but I know that it is a great sign, for that it will feel perfect in no long. I want to thank you again for the great job you are doing and for sure it won't be long before I order another pair of your superb boots. Best regards.

Linda Virchaux - Switzerland - 04/01/2011


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